NACC PSW Practice Exam

Question: 1 / 400

How are questions used in effective communication?

To promote good communication

Questions play a vital role in effective communication as they are tools that invite engagement and dialogue between individuals. When questions are posed, they indicate interest in the other person's thoughts, feelings, or experiences, thereby fostering a more open and interactive communication environment. By asking questions, a speaker can clarify information, gather insights, and encourage the listener to express themselves more fully, promoting understanding and connection.

Moreover, questions can guide the flow of conversation, making it easier for participants to navigate through topics in a structured manner. This fosters an atmosphere of collaboration and support, which is essential for effective interpersonal communication. Thus, using questions skillfully contributes significantly to building rapport and ensuring that all parties feel valued in the discussion.

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To restrict conversation

To confuse the listener

To create barriers in dialogue

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